The Water Supply Division protects public health by assuring safe, affordable drinking water and by managing the water resources which provide drinking water.

The Water Supply Division office is now located in the VSAC building in Winooski.

If you wish to contact Water Supply Division staff please call the numbers as listed on this website under contacts or send an email to staff. You may also contact us by leaving a message on our main line at: 1-800-823-6500 in-state or 802-241-3400. Voice messages left on the main line are checked daily.

If you wish to meet with staff at the VSAC building, please call ahead to arrange a time so staff can greet you in the lobby. All visitors are required to sign in and obtain a visitors badge.

U.S Mail:
Mail sent to the Waterbury offices of the Agency of Natural Resources should continue to be addressed as usual. All mail is being delivered to the appropriate staff.

Water Supply Division
103 South Main Street
Waterbury, VT 05671-0403

For After-Hours Water System Emergencies: Dial 741-5311 - then enter your phone number (a local call within Vermont for a 24-hour pager for Water Supply Division emergency response)

Boil Water Advisory for power outage, flooding of wells and/or water system infrastructure damage:

Information and Advisory (web page)
Information and Advisory (MS Word)